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E-commerce returns solutions

Provide your customers a complete return solution

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Person preparing e-commerce parcels with return shipping labels.

International e-commerce returns made simple and scalable

Person sealing a parcel for return shipment.

Flexible options tailored to your needs

Get in touch to help us find you a personalised returns solution. We can print your labels-in-the-box, provide easy links for your customers to print labels at home or adapt any of our returns solutions to your requirements.

E-commerce professional working on a laptop in the warehouse to manage returns integration.

Easily install our integration

Add our returns solutions to your existing system with a simple IT installation. We integrate seamlessly with your webshop or e-commerce platform so you can manage all your shipping administration from one place.

Returns made easy: local addresses, wide drop-off network, and flat rates

Smiling office worker using tablet and laptop for returns administration.

Benefit from the same rate for your deliveries and returns

Customer signing a return parcel at drop-off point.

120,000 drop-off points are always close to your customer

UK Big Ben representing required local addresses in key markets.

Required local addresses in main destinations

Computer screen showing tax and duties information for returns.

Fast VAT & duty payback for items over 135GBP/150EUR

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Globe symbolising CO2 reduction commitment from Spring GDS with sustainable return solutions.

Cutting CO2 emissions by using the biofuel HVO100

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Why do you need an easy returns process?

Lady with an opened parcel organising the return on her smartphone. E-commerce returns concept showing parcel and laptop.

  • Customers expect stress-free returns as part of online shopping.

  • Less time handling returns gives you more time to grow your business.

  • Manage all your outgoing and return deliveries from one platform.

  • Increased customer loyalty: 97% of customers report a solid likelihood to continue shopping with a retailer after a positive return experience.